BOH Team Lead - Minneapolis

About Puttery 

Welcome to Puttery, where we've redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But we're more than just a game – we're a social hub, where friends and family can come together for a fun and competitive experience. 

Our innovative auto-scoring technology tracks your progress and keeps the game moving, so you can focus on enjoying the moment. And with a bar area serving up inventive cocktails and delicious bites, there's no need to leave between rounds. 

At Puttery, we believe in creating a lively and welcoming atmosphere where everyone can feel at home. Whether you're looking to host a special event, plan a date night, or just have a casual outing with friends, we've got you covered.  

JOB PURPOSE 

The BOH Lead is responsible for daily operations in the kitchen. A BOH Lead should be well informed about culinary positions, recipe standards, and hospitality for guests. During their shift, a BOH Lead will open & close the venue following standard procedures, verify recipe adherence through line checks and visual inspection during service, and support management, staff, and guest requests as needed.

In addition, all BOH Leads are expected to create and maintain an inviting atmosphere in the kitchen for staff. This atmosphere is created through positivity, support, shared knowledge, and effective communication.

SUPERVISORY RESPONSIBILITIES: 

No direct reports. However, this role will assist in supervising the culinary team in the absence of the Executive Chef.

RESPONSIBILITIES:

• Oversee daily culinary operations and deliver an outstanding food experience for Puttery guests.
• Follow culinary standards and training guidelines.
• Reward and express genuine appreciation of the team’s dedication, hard work, and time.
• Escalate issues and complaints related to staff, guests, and the kitchen.
• Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
• Ensure all culinary products are served to meet or exceed our high standards.
• Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
• Contribute to a climate of appreciation and respect for all Puttery Team Members.
• Perform other duties as assigned and requested by the General Manager and the Executive Chef.
• Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary.

QUALIFICATIONS & SKILLS

• Work extended hours as required and/or during busy periods based on business needs.
• Work with minimal supervision.
• Support the Executive Chef in the general operation of the kitchen.
• Excellent interpersonal and customer service skills.
• Establish strong relationships with staff in other areas of the Puttery operations, including managers and front-of-house departments.
• Excellent organizational skills and attention to detail.
• Supervising all food preparation and ensuring strict adherence to food hygiene regulations.
• Recognize, maintain, and improve safety and sanitation in the kitchen.
• Excellent time management skills.
• Strong analytical and problem-solving skills.

EDUCATION and/or EXPERIENCE REQUIREMENTS:

• Demonstrated understanding of various cooking methods, ingredients, equipment, and procedures.
• Prior experience in a leading position with an excellent record of kitchen and staff management.
• Accuracy and speed in handling in-the-moment conditions and providing solutions with hospitality and guest experience as a priority.
• Outstanding communication skills, and experience working with the staff at all levels.
• Familiarity with culinary trends and industry best practices.
• Working knowledge of various computer software programs (MS Office, inventory management software, Point of Sale systems).

Physical Requirements:

• Ability to stand for hours at a time.
• Ability to travel, unassisted as needed.
• Must be able to lift up to 50 pounds at-a-time without assistance.

*Additional responsibilities/tasks within the position's goals may also be assigned. Puttery reserves the right to change job descriptions at any time based on business conditions/needs.

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.