Assistant General Manager

About Puttery

Puttery is more than just mini golf, it's an immersive nightlife and entertainment destination, combining competitive socializing, elevated hospitality, and curated vibes across multiple concepts. Our New York location includes Puttery’s mini golf experience, Bomba’s nightclub, and Rory’s Rooftop bar—a trio of bold offerings in one dynamic venue.

We are seeking a highly driven, creative, and strategic Assistant General Manager to lead this flagship location. This role is the highest on-site leader, owning both operations and growth strategy while reporting directly to senior leadership.

Location:  (This is a 100% onsite position)

New York, NY (Chelsea)

Position Type: Salary + Bonus. 

Compensation: $90,000 – $105,000 base salary + performance bonus + benefits

Title: Assistant General Manager (Site Leader) – Puttery NYC

Job Purpose

The Assistant General Manager (AGM) will be the heartbeat of the venue, overseeing daily operations, driving business development, and leading a diverse team across three distinct hospitality concepts. With no on-site GM, this position carries full leadership responsibility, requiring strong business instincts, local market knowledge, and a passion for delivering memorable guest experiences.

Responsibilities

• Develop and execute local sales strategies to drive revenue from events, group bookings, and brand partnerships.

• Cultivate community relationships, media engagement, and grassroots marketing efforts to generate local buzz.

• Own and grow guest traffic through field marketing, walk-in conversion tactics, and promotional programming.

• Analyze market data, customer behavior, and revenue trends to inform decision-making.

• Lead day-to-day operations for Puttery, Bomba, and Rory’s Rooftop to ensure consistent quality and seamless service.

• Ensure team members have the tools, staffing, and support needed to meet and exceed performance standards.

• Oversee labor planning, inventory management, cost control, and compliance protocols.

• Maintain a clean, safe, and inviting environment that reflects brand standards.

• Manage, coach, and develop department leaders and hourly staff across all three concepts.

• Foster a positive, high-performance culture rooted in accountability, hospitality, and fun.

• Recruit and retain top-tier talent in partnership with senior leadership and HR.

Qualifications and Skills

• 4+ years of experience in multi-concept hospitality or entertainment venue leadership.

• Sales, marketing, or business development experience within the NYC market strongly preferred.

• Demonstrated success in full P&L management, team leadership, and operational excellence.

• Energetic, creative, and results-driven mindset with exceptional communication skills.

• Ability to thrive in a fast-paced, guest-focused environment with shifting priorities.

• Flexible schedule including nights, weekends, and holidays as needed.

Education

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

• Significant relevant management experience in nightlife or hospitality may substitute for formal education.

Working Conditions

• Evening and late-night hours are required, with extended shifts during peak nights and events.

• Physical requirements include standing for long periods, lifting up to 50 lbs, and navigating fast-paced environments

Compensation & Benefits

Base Salary: $90,000 – $105,000

Bonus Structure: Based on revenue growth and operational KPIs

Health, dental, and vision insurance

401(k) with company match

Paid time off 

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.

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