Server Senior

About Puttery 

Welcome to Puttery, where we've redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But we're more than just a game – we're a social hub, where friends and family can come together for a fun and competitive experience. 

Our innovative auto-scoring technology tracks your progress and keeps the game moving, so you can focus on enjoying the moment. And with a bar area serving up inventive cocktails and delicious bites, there's no need to leave between rounds. 

At Puttery, we believe in creating a lively and welcoming atmosphere where everyone can feel at home. Whether you're looking to host a special event, plan a date night, or just have a casual outing with friends, we've got you covered.  

Job Purpose

The Server Senior plays a dual role—delivering outstanding guest service while actively supporting daily floor operations and team success. This tipped position includes standard serving responsibilities as well as leadership support, including assisting with guest flow, team coordination, and maintaining high service standards throughout the shift.

Senior Servers are expected to lead by example with strong communication, hospitality, and professionalism. They help bridge the gap between front-line staff and management by supporting newer team members, sharing key shift information, and contributing to an efficient, energized dining environment.

Responsibilities

• Deliver exceptional service to guests with a warm, engaging, and knowledgeable approach

• Act as a floor lead during service—supporting the flow of seating, pacing, and team coordination

• Proactively assist teammates to ensure consistent service quality and efficiency

• Communicate shift goals, updates, and service expectations with the team

• Support and mentor new servers, answering questions and modeling service standards

• Have expert knowledge of the food, beverage, and gaming offerings

• Anticipate guest needs and resolve service issues promptly

• Ensure POS and payment accuracy and maintain control of all checks in section

• Maintain a clean, organized, and guest-ready section and service station

• Participate in pre-shift meetings, training sessions, and feedback loops with management

Qualifications and Skills

• Must be 21 years of age or older

• Minimum 1–2 years’ experience in an upscale or high-volume restaurant

• Strong knowledge of hospitality standards, food & beverage service, and guest engagement

• Positive, solution-oriented communication style

• Proven ability to multitask and stay calm under pressure

• Comfortable taking initiative and supporting team performance without being prompted

Education

• HS Diploma or equivalent

Physical Requirements

• Must be able to stand for extended periods and move throughout the venue

• Ability to lift up to 50 lbs without assistance

• Must be comfortable working in a physically active, high-energy environment

• Regular use of hands, arms, and legs; ability to stoop, kneel, crouch, and climb stairs.

Compensation 

$15.00 Plus Tips

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.